At Relate Service Providers, we deliver personal care with continuity, discretion and dignity.
Personal care covers activities related to maintaining your personal appearance and hygiene, including toileting, dressing and grooming support.
Our approach to personal care is based on your or your loved one’s personal needs, preference, and values so that we can provide the support that retains as much independence as possible.
Whether it's choosing the right clothes for the day ahead or to assist with physical challenges, we can help.
Our Carers provide assistance with all aspects of preparing for bed, from changing into nightwear to actually getting into bed.
Our trained professionals help the client to feel comfortable and at ease with the process of maintaining their personal hygiene
This includes washing, drying, and styling hair to give your loved ones the confidence they deserve.
Bathing or showering, including assisting with getting in and out of the tub or shower and washing difficult-to-reach areas.
We have in place an effective safe guarding systems, policies and procedures and manages safeguarding concerns promptly, using local safe guarding procedures. Whenever necessary, investigations are thorough.
Constantly improving our own Spot Checks, Reviews, Supervisions and Appraisals we contribute to the development of best practice and good leadership with other agencies.
Our dedicated care assistants, consistently treat people as individuals and quickly respond to changing needs and know how to seek help and feel listened to.
We understand the needs of different people and groups of people and deliver care and support in a way that meets these needs and promote equality and diversity while ensuring that care provision meets individual care needs.
Our live in care service enables you or your loved one to receive tailored, professional support 24-hours-a-day at home.
You or your loved one will be allocated two personal live-in care assistants to allow each one to have to time off. All our carers are monitored, and we will regularly review our care plan with you and/or your family to ensure we are always giving the highest level of care.
Should the person receiving live-in care feel, they are not completely compatible with their allocated live-in carer they are entitled to ask for a change. We go above and beyond to ensure our clients are happy with our service.